FAQ

FAQ & Contact Information

Welcome to the W-Address Digital Communication System. Our objective is to provide the most efficient, privacy protected means to create and communicate information on a digital device

What personal information is needed to create a W-Address account? None, so to speak. Account creation requires a verifiable e-mail address, a unique user name, a minimum 5-character password and to choose a W-Address handle.

What if I don’t want to publicize my e-mail address and phone number? An email address is required to create an account however is never disclosed because the system uses a “through mail” format. A phone number is not required to create an account however if you opt to input a number you can, uncheck the “Publicize” box located on the Detail Tab

Insider tip: You can create 2 Personal W-Address accounts (they’re FREE); One containing info to share with those you know and trust and one with minimal info – no phone number or Social Connections - to maintain anonymity. 

What Social Media resources are available? API codes are preprogrammed for Facebook, Twitter, Pinterest, Foursquare, Google plus, Google maps, Yelp, Flickr, Instagram, YouTube, LinkedIn and Tumblr.  Commercial account holders have access to ALL 12 channels and can display 6 at a time. Yelp and Google maps are NOT available to Personal subscribers; however, 6 connections can be displayed at a time. Social Commerce accounts are limited to YouTube, Flickr, Instagram and Google maps and all 4 can be displayed simultaneously

What’s are the advantages of buying a Commercial W-Address when a Personal account is FREE? Commercial subscriptions enable you to 1. Purchase and manage unlimited names under one master account 2. Use “WOW Deals” to cost effectively offer Promotions and Daily Deals 3. Yelp is exclusive to Commercial accounts 4. Google Maps is not available for Personal accounts and 5. A live web link can only be posted on a Commercial page.

Insider tip: Businesses and/or organizations who don’t see the advantages of employing any of the above mentioned Commercial amenities can sign-up and use a FREE Personal account. If your needs change, then simply delete it and immediately reregister it as Commercial W-Address.  

How do I track the number of people who view my W-Address? At present there’s no option available, however these metrics might be available in a future iteration of the service.

Insider tip: Simply asking how they found you works too; kinda old fashion, but it still works!

Can I upload multiple images and video directly on my page? Not directly, however every category – Personal, Social Commerce and Commercial - offer photo and video resources Flickr, Instagram and YouTube.

Insider tip: Commercial users can also post a live web link directing people to a specific web page

Can I place a web link in the body of my page? No, not in the body however Commercial subscriptions allow you to post/paste a link in the web link box of the Detail tab and as long as it conforms with Terms and Conditions

Can I manage all three categories – Personal, Social Commerce and Commercial - simultaneously using one set of login credentials? No, however you can manage unlimited Commercial accounts with one set of credentials

What’s the grace period if my W-Address expires? Zero, but just reregister it which shouldn’t be a problem.

Insider tip: We send reminder e-mails for all account well in advance of the expiration day

If I delete my account can I acquire the same W-Address in the future? Most probably, as long as no one grabs it after it expires.

Is W-Address available as an App? – No, this Digital Communication System is web-based and optimized for all Internet connected devices

Can I get a refund if I change my mind after paying for a subscription? Sorry, no refunds

Is there a price break for buying multiple Commercial names? No sorry, not so much

Insider tip: Once a single account is established, you can purchase and seamlessly manage unlimited Commercial W-addresses using one set of credentials. Simply click the “+” icon located on the top right corner of the main account page

What characters and symbols can I use to create a W-Address? A W-Address needs to be composed of at least 2 alphanumeric characters. Dashes and underscores are the only symbols allowed.

What image formats can I upload? JPG, PGN or GIF. Depending on the file size, you may need to crop the image to improve upload success.

How often can I edit and make changes to my page? Anytime, anywhere and on any Internet connected device. Simply login to your account and edit content, change or delete an image, add or exchange Social Connections, create or delete a WOW Deal (Commercial accounts) and/or update or unpublish your contact information.

What information/content is prohibited on a W-Address page? Please refer to Terms and Conditions for details.

What form of payment is accepted? Pay Pal is our exclusively payment gateway 

I didn’t receive my “Account Verification” e-mail? Please check your spam/junk or bulk mail folder or, just possibly, you may have entered your e-mail address incorrectly. Also, please recognize the fact some email providers and ISPs have implemented "spam filters" which because of their shabby design or poor configuration result in W-Address e-mails being filtered out or intercepted. Lastly, your email provider may be experiencing delays or other technical issues.

Can I buy a W-Address and sell it for profit? NOT permitted. Buying a W-Address in bad faith with the intent to profit from the goodwill of a trademark belonging to someone else (Commercial or Non-Commercial) is essentially considered the same deceitful scheme as “Cyber Squatting” a domain name. This ill-conceived practice is strictly prohibited and closely monitored and we will cancel your account

Still need more info? Send us an e-mail through our page W- W-Address